FREE DELIVERY NATIONWIDE ON ANY PAIR OF UBOX GLOVES

Return Policy

We have a 30-day refund policy.

Should your purchase have any form of manufacturing defect, we will offer a refund or exchange within the requirements set out below.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If your refund is approved, it will be processed and a credit will automatically be applied to your credit card or original method of payment as soon as possible.

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again before contacting your bank. It may take some time before your refund is officially posted.

If you’ve followed the above steps and still have not received your refund, please contact us at uboxshopify@gmail.com.

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at uboxshopify@gmail.com and send your item to: 520 Kessels Road Macgregor, Brisbane Boxing Gym, Brisbane QLD (Australia) 4109.

Shipping 
To return your product, you should mail it to: 
520 Kessels Road Macgregor, Brisbane Boxing Gym, QLD (Australia) 4171

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.